Learn You'reOnTime

Adding your first appointment

Learn how to add your first appointment and then send it to sale and complete the sale.

Managing your clients

Learn how to search or add new clients and view any of there information including notes, photos, appointments and more.

Adding your services

Learn how to add services to You'reOnTime with the correct pricing, services lengths and making sure your staff are correctly assigned to only the services that they can perform.

Setting up your staff and rosters

Learn how to add new staff, including giving them their own logins and pin numbers, commission rates and applicable services. Then set up their exact staff rosters to reflect their bookable times in the appointment book.

Sending automated reminders

Learn how to set up and send automated reminders to improve your cancellation and no show rates.

Creating marketing templates

Create an email or SMS template that you can then reuse at a later date or create a marketing campaign from. Use images and your own custom content and attachments.

Sending a marketing campaign

Learn how to choose a targeted group of your clients and send them an email campaign using one of our predefined templates, quickly and easily.

Adding your Products

Learn how to add products that you will be selling, including setting up the pricing and taxes and manage stock control.

Performing product orders

Learn how to Send and receive product orders for any of your products requiring it, including emailing orders directly to suppliers.

Creating electronic forms

Learn how to create electronic forms with your own questions which can be filled out in your business or at home.

Filling out electronic forms

Learn how to send forms to clients so they can fill the out on their own computer or phone, or have them filled out on your iPad when they arrive for their appointment.

Dashboards and reports

See how dashboards can give you quick overviews of your business performance, or run more detailed reports which can drill down into your business or staff.

Performing Refunds

Learn how to perform a refund in this quick tutorial video. You'll learn the steps to search for an invoice, select what to refund, and view credit in the Client History.

End of Day Banking

Learn how to set your Cash Drawer Float, count your Cash, view & print Reports, and view your Banking History.

Setting Up Classes

If you're looking to configure classes, look no further! In this video, we'll show you how to set attendee numbers, the length of the classes, how frequently the class runs, and more. We'll also show you how to easily get clients booked in for your classes.

Setting Up SMS Reminders

Learn how to set up SMS Reminders for your clients in this short video. We'll cover the timing of SMS, using templates and merge fields, and setting up automatic SMS credit top-ups.

Adding Client Notes

Learn how to search client files, add & edit notes, and view client history all in this quick video.

Adding a Repeat Booking

Learn how to quickly add repeat bookings for your existing clients in this quick video.

Staff-Specific Pricing

Learn how to set specific Service Pricing and Processing Times for your staff in this quick video.

Public Holidays & Staff Holidays

In this video, learn how to add Public Holidays and Staff Holidays or Annual Leave. We'll also cover importing Public Holidays based on region, and editing/deleting holidays.

Security Settings

Learn how to easily customise your staff security levels and gain complete control over your system security in this quick video.

Staff Check In/Check Out

In this video, we'll go over the process of assigning PIN numbers for your staff, signing in with a PIN, and viewing your staff logged hours.

Check In and Wait List Management

Great for Barbers and Hair Salons! Learn how to set up Customer Check In and manage the Wait List in this short video.

Staff Commissions

In this video, we'll show you how to set Standard and Individual Commission rates, adjust Commissions for Specific Services, and where to find Commission Reports.

Adding a Standby List

Learn how to add clients to the Standby List, search for openings, and move clients off Standby and into an appointment in this short video.

Adding and Managing Resources

Resources could be treatment rooms or specialised equipment that needs to be available to complete certain services. In this video, we'll show you how to add resources, choose which services require specific resources, and how to book resources.

Configuring Packages

Packages are a great way to pre-sell a group of services, upfront, to guarantee repeat visits from your customers. In this video, we'll learn how to create, customise and utilise packages easily in You'reOnTime.

Adding Deposits

In this short video we will step through the process of taking deposits online and in-store.

Adding Staff Holidays

Taking some time off? This short video will have your staff holidays booked, quick and easy!

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Marketing Templates

Here's a quick demo on how to use (and CUSTOMISE!) our in-built marketing templates.

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